DSC-R1 firmware update

November 30, 2005

November 30, 2005
Sony Canada Ltd
Notice to Owners of "Cyber-shot" DSC-R1 for firmware update

Download Firmware upgrade

Thank you for your support and patronage of Sony products

Sony today announced a firmware update for certain initial production DSC-R1 Cyber-shot® digital cameras. The update corrects the symptom described below:

A minute and irregular dot (or dots) of color or brightness in a recorded image. This symptom results from an incorrect image processing firmware setting, which is easily corrected by a firmware update.

Sony is offering a firmware update to customers of DSC-R1 Cyber-shot® digital still cameras bearing a serial number in the range(s) set forth below:
4400001 - 4400385
4400387 - 4400390
4400392 - 4400405
4400408 & 4400414
4400417 – 4400544
4400556 – 5500559
4400561 - 4400650

Only units within the above noted serial number ranges will benefit from this update.
If you have an affected camera, you may download the firmware update from the following web site: http://esupport.sony.com/EN/news/article106

Units purchased in Canada with serial numbers other than those listed above already incorporate the new firmware and do not need this update.

Should you have any questions related to this issue or difficulty downloading the firmware, please contact the Sony Customer Information Center at 1-866-215-6663